I hope this email finds you well. I am writing to inquire about the recent billing for a consultation with Dr. Sheeba Madhavan at the Whitefield branch, under bill number WFCS61439.
Upon reviewing our records, it appears that Dr. Sheeba Madhavan has not been officially mapped to the Whitefield branch. Therefore, we are seeking clarification on how the front desk team was able to select this doctor and proceed with the billing for the consultation at the Whitefield branch.